Your questions, answered
Explore the most commonly asked questions about shipping at The Estate. Don't see your answer here? Contact us directly.
Shipping & delivery
Orders are processed within 1-3 business days and shipped via tracked courier. You'll receive an email with tracking details as soon as your order is shipped. Delivery times may vary upon your location.
1. UK-based 3-5 business days
2. Europe 5-10 businness days
3. Internation 10-15 business days
Yes, we ship world-wide. Please note that customs fees may apply for international orders
Returns & Exchanges
We accept retruns on eligable items within 14 days of receipt. Items must be unused and in origional condition.
As our items are one-of-a-kind, we cannot offer exchanges. However, you may return your item and repurchase a new piece.
Products
Yes, every piece is carefully curated, either vintage or antique, ensuring unqiueness and craftsmanship.
We recommend gently cleaning your vintage items with a soft, damp cloth. For specific care instructions, check the product description.
Other Questions
You can reach us via email: flitcroftandco@gmail.com or through our contact page.
Yes, all items are beautifully packaged, perfect for gifting.
